Service agreements are the backbone of any laboratory. They ensure that you lab has access to loaner equipment and speedy repairs when needed.

At Cryostar, we offer a diverse range of lab equipment service agreements. Our first priority will always be your lab and meeting your needs. Therefore, we’ll work with you to customize your agreement. This way, we can fulfill your specific conditions.

Full-Service Contracts and Preventative Maintenance Contracts are our two most popular agreements. They offer complete, round-the-clock coverage to labs in New York, Long Island, New Jersey, Connecticut, and surrounding areas. Also, they include regular preservation of lab equipment standards. With our service contracts, you can protect your investments. In addition, you’ll get many advantages, such as no work disruptions or costly breakdowns.

In addition, you may include NIST Calibration services to any agreement. We offer these options so that you can maintain high productivity. It will reduce downtime and eliminate repair expenses.


Preventative Maintenance Agreements

These lab equipment service contracts guarantee regular visits from our expert technicians. This includes a thorough inspection of your lab equipment. We’ll verify the display temperature, perform general maintenance, test airflow, and more. General care and maintenance includes services like filter and condenser cleaning. Ultimately, the primary goal is to keep your equipment running flawlessly as long as possible.

Cryostar will document all inspection data in our system. And, we deliver this data directly to our clients for record-keeping. Additionally, we apply Maintenance Labels to all units for the customers to view.

The central benefit of a Preventative Maintenance contract is lower yearly expenses. It offers regular care for your equipment. Our contracts help to avoid any premature equipment failure.


Full-Service Agreements

Are you looking for round-the-clock support, technical assistance, repairs, and maintenance? Our Full-Service Agreements ensure your lab equipment’s performance is always perfect. At Cryostar, we know the exact requirements each lab needs in order to ensure smooth, long-term operations. As a result, you’ll maintain cost-efficiency and high productivity.

Each Full-Service Agreement includes the services of our Preventative Maintenance programs. These agreements include all parts/labor to maintain refrigeration, mechanical, and electrical systems in your lab.


Additional Benefits: Loaner Unit Priority

The most frustrating part of equipment failure is work disruption. Often, production delays can result in massive expenses. Even brief delays can have significant consequences. Therefore, we allow our contract customers Loaner Unit Priority to ensure total coverage.

If your equipment fails, we’ll provide you with a temporary replacement until we complete equipment repairs and restore performance. You’ll never have to worry about the time between breakdowns and repair completion. Keep your lab running as usual and your work output sufficient.


Choose Scientific Equipment Service Agreements from Cryostar Industries

We want to help you keep your lab running smoothly and efficiently. For the best service agreements, call us at Cryostar Industries. We’ll work with you to customize a plan that suits your needs, and we’ll ensure year-round coverage so downtime is never an issue! You can reach out at any time for more information about our services or questions on how it all works.


Call for Immediate Service
Long Island, Nassau & Suffolk County
Call: 516-333-4006
The Bronx, Manhattan, Brooklyn, Queens, & Staten Island
Call: 718-885-0833
Albany & Southern New York State
Call: 800-564-5513
Piscataway, Northern & Central New Jersey
Call: 800-564-5513
Danbury Connecticut & Surrounding Areas
Call: 203-748-7343
24/7 Emergency Service
Call: 1-800-564-5513
Cryostar Services
Ultra-Low Temperature Freezer Repair
Equipment Sales & Installation
Loaner & Rental Equipment
Freezer/Laboratory Equipment Transportation
In-Lab Deliveries
Equipment Disposal Services
Lab Service Agreements
and more
Contact Us
If you need services on equipment, complete form below and our staff will contact you immediately. Any emergency assistance, kindly call us directly at 1-800-564-5513.