Serving the New Jersey Research Corridor

New Jersey is the “Medicine Chest of the World” for a reason. The state is home to 14 of the top 20 global pharmaceutical companies, a dense cluster of biotech and medical-device manufacturers, and one of the country’s most active life-sciences talent pools.

Cryostar’s Piscataway-based service office was built specifically to support this ecosystem. From Piscataway we dispatch factory-certified technicians throughout Middlesex, Somerset, Union, Essex, Morris, Hudson, Bergen, Mercer, and Monmouth Counties, covering the full stretch of the Northeast Corridor from Newark Airport to Princeton.

Our NJ technicians work regularly in universities, hospitals, and medical centers in Piscataway, as well as a wide range of institutional research labs. We also service pharmaceutical R&D and manufacturing labs for many of the major pharma employers in the state, contract research organizations (CROs), and startups in North Brunswick and elsewhere along the Research Corridor.

Contact Piscataway Service Office

  • Service Areas: Central & Northern New Jersey
  • Phone: 1-800-564-5513
  • 24/7 emergency line: 1-800-564-5513
  • Hours: Monday-Friday, 8:00 AM-5:00 PM (emergency service 24/7)

Central New Jersey (Research Corridor)

  • Middlesex County: Piscataway, New Brunswick, North Brunswick, South Brunswick, Edison, Metuchen, Woodbridge, Perth Amboy, Old Bridge, East Brunswick, Highland Park.
  • Somerset County: Somerset, Somerville, Bridgewater, Hillsborough, Franklin Township, Bound Brook, Bernards, Warren, Basking Ridge.
  • Mercer County: Princeton, Ewing, Lawrenceville, Hamilton, Hopewell, Trenton.
  • Monmouth County: Freehold, Red Bank, Long Branch, Tinton Falls, Eatontown, Holmdel, Marlboro.

Northern New Jersey

  • Union County: Elizabeth, Plainfield, Westfield, Summit, Union, Rahway, Cranford, Linden.
  • Essex County: Newark, Montclair, Bloomfield, Livingston, West Orange, South Orange, Nutley, Belleville.
  • Morris County: Morristown, Parsippany, Madison, Florham Park, Chatham, Denville, Morris Plains.
  • Hudson County: Jersey City, Hoboken, Secaucus, Weehawken, Union City, Kearny.
  • Bergen County: Hackensack, Paramus, Englewood, Teaneck, Fort Lee, Ridgewood, Mahwah.

Cryostar Industries operates from five regional service offices across the Tri-State area. Local technicians, local parts inventory, 24/7 emergency response since 1989.

24/7 Emergency Service Line:
1-800-564-5513

Why NJ Pharma & Biotech Labs Choose Cryostar

Pharmaceutical and biotech labs operate under some of the strictest compliance, documentation, and validation requirements of any lab environment. Our Piscataway-based technicians carry NIST-traceable calibration procedures, ISO 9001 and FDA-compliant workflows, and the documentation necessary to support GLP, GMP, and GDP environments. Calibration certificates tie directly to each serviced unit’s serial number and are delivered in formats that hold up under FDA, EMA, and internal QA audit.

We also understand the operational reality of NJ pharma and biotech work: redundant freezer systems protecting millions of dollars in biologics, clean rooms with ISO Class requirements, vivarium operations that can’t tolerate a cage-wash or autoclave outage, and IVF and clinical labs where even a brief temperature excursion can mean irrecoverable loss. Our 24/7 emergency dispatch and loaner-freezer program exists specifically for those situations.

Typical NJ Equipment We Service

Ultra-low temperature (ULT) freezers (including redundant cascade systems), CO2 incubators, environmental & stability chambers (ICH-compliant), centrifuges up through floor ultracentrifuges, cryostats and microtomes, liquid nitrogen (LN2) vapor-phase storage systems, walk-in refrigerators and cold rooms, biosafety cabinets (with certification), autoclaves, cage & rack washers, glassware washers, lyophilizers, chillers, and more.

Closeup of a modern robotic machine for blood centrifugation and urinalysis. Hospital laboratories, automatic biochemical analyzer.

Services Available Throughout Northern & Central NJ

 

Response Times Across NJ

Most Middlesex, Somerset, and Union County calls receive an on-site technician within 2-3 hours of dispatch during business hours. Newark, Jersey City, and northern Essex/Hudson County calls are typically 2-4 hours. Princeton and southern Mercer/Monmouth County calls are 3-4 hours. Morris and Bergen County calls are generally same-day. Service-contract customers receive priority dispatch.

COI, Vendor Onboarding & Compliance

Most major NJ pharmaceutical and biotech clients require formal vendor onboarding, background-checked technicians, proof of insurance, and signed confidentiality agreements. Cryostar is set up for all of it. We’re happy to complete vendor qualification packages and provide Certificates of Insurance, vendor forms, technician credentials, and calibration certifications on request.

Other Cryostar Service Locations

  • Cryostar’s primary office is located in Westbury, NY. However, we have a team of technicians ready to be dispatched 24 hours a day throughout NY State, Connecticut, and New Jersey. If you call our office during regular business hours, we’ll have a technician en route to your facility within a few hours.
Long Island Office
109 Urban Ave.
Westbury, NY 11590
516-333-4006
Servicing: Nassau & Suffolk Counties
Albany, NY
800-564-5513
Servicing: Albany, Poughkeepsie, Kingston, Oneonta & surrounding areas
Piscataway, NJ
800-564-5513
Servicing: Piscataway, Northern & Central New Jersey, Newark, Princeton & surrounding areas
Danbury, CT
203-748-7343
Servicing: Danbury, Bridgewater, Fairfield, New Haven & surrounding areas