800-564-5513        
516-333-4006        

 
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  Cryostar Services
Calibration Service

Cryostar provides calibration service using test and measurement equipment certified to N.I.S.T. traceable standards. Complete documentation is provided for each unit calibrated. Report labels are affixed to all units which directly link the calibration documentation to each individual unit. Our calibration procedures and reports meet the F.D.A. and ISO 9000 requirements.

Equipment Accessory Sales and Installation

Cryostar can provide sales; installation and service of dial out/local alarm monitoring systems; data logging systems; voltage stabilization equipment; single and multiple ULT freezer back-up systems; and chart recorders.

Factory Authorized Service

We provide in warranty/out of warranty maintenance and repair for all of the types of equipment that we service. All Cryostar technicians have been factory trained/factory certified by the equipment manufacturers. Our service center has an extensive inventory of O.E.M. (Original Equipment Manufacturer) parts in stock; as do the field service vehicles; to quickly and effectively perform repairs.

Freezer Transportation

We can transport your freezer to or from any location in the New York; New Jersey; and Connecticut area. Freezers can be transported at temperature.

In Lab Deliveries

New equipment can be received and test run (if requested) at our service center and then delivered and installed in your lab by our factory trained personnel.

Loaner & Rental Equipment Service

Cryostar always has a large surplus of loaner freezers available for immediate; same day delivery. Loaner equipment ranges from +4 degrees Centigrade to -86 degrees Centigrade and -140 degrees Centigrade freezers; including Cryostats and CO2 incubators. Loaner freezers can also be delivered cold to your lab; practically eliminating the risk of product/material loss.

Repository Service

Available Long Term sample storage at our repository facility copmlete with back up power generation; 24-hour 7-day temperature monitoring; equipment preventive maintenance; and complete parts and labor coverage.

Service Agreements

Several types of agreements are available; ranging from preventative maintenance to full service (complete parts and labor coverage). N.I.S.T. Calibrations can be added to any level agreement.

24 HOUR EMERGENCY SERVICE
1-800-564-5513